Photo by Brad Hicks at HVAC in SC Right off the top, let me state something loud and clear: The tool does not make the tech. Let that sink in before you move on. A good tech has a solid understanding of WHY they are doing what they are doing, the basic math of the […]

It's Friday at 6 PM. The schedule is clear, as far as you can tell. Other guys have been getting cleared right and left, so you call in standby. Five minutes pass. Ten minutes pass. You check in again, and sure as &%$#, there it is! You get sent across town to another call that […]

If you've ever sat close to a bonfire on a really cold night, you may have noticed that your face starts to get really warm. The minute you put your hands up and shield your face from the light of the flame, your face cools off almost immediately. That happens because the flame is heating […]