Completing the Service Call Process (Part 2) w/ Les Fork

In part 2 of this conversation we go through the condensing unit and wrap up the call with our no fluff customer service best practices. 

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Tech Tips

Swaging Copper: Best Practices
Swaging copper is one of the most common practices in our trade when it comes to brazing pipes. Yes, it sometimes makes more sense to slap on a coupling or street ell fitting, but most of the time, cutting your braze joints in half is much easier and faster during an install or repair.  So, […]
Read more
8 Tips for New Techs (So You Don't Get Fired)
If you are new to the trade, I'd like to welcome you. Like many skilled trades, the HVAC/R trade has many opportunities and can help you make a good living. If you are young and new to the trade, we need you. We are grateful to have you. However, if you aren't thoughtful, you might […]
Read more
Troubleshooting for HVAC/R - Repairs, Reevaluation and Wrap up
This article is part 5 of a 5-part series on troubleshooting by Senior Refrigeration and HVAC tech Jeremy Smith. This step might be the most challenging part of troubleshooting. We've got a “Most Likely candidate” for the trouble, but we don't know for certain that's what is wrong. So, we have to combine our customer […]
Read more
loading

To continue you need to agree to our terms.

The HVAC School site, podcast and daily tech tips
Made possible by Generous support from