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Completing the Service Call Process (Part 2) w/ Les Fork
In part 2 of this conversation we go through the condensing unit and wrap up the call with our no fluff customer service best practices.
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Swaging copper is one of the most common practices in our trade when it comes to brazing pipes. Yes, it sometimes makes more sense to slap on a coupling or street ell fitting, but most of the time, cutting your braze joints in half is much easier and faster during an install or repair. So, […]
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If you are new to the trade, I'd like to welcome you. Like many skilled trades, the HVAC/R trade has many opportunities and can help you make a good living. If you are young and new to the trade, we need you. We are grateful to have you. However, if you aren't thoughtful, you might […]
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This article is part 5 of a 5-part series on troubleshooting by Senior Refrigeration and HVAC tech Jeremy Smith. This step might be the most challenging part of troubleshooting. We've got a “Most Likely candidate” for the trouble, but we don't know for certain that's what is wrong. So, we have to combine our customer […]
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