‘Tis heating season once again. It’s getting colder outside, and the heat pumps are starting to frost up outdoors. The defrost cycle helps get rid of the frost, and there are a few different ways we can do that; the methods themselves may differ between systems (time & temperature vs. demand defrost), as may the […]

When we think of air leakage, a few common scenarios probably come to mind: disconnected ducts at connections, poorly sealed connections, and air leakage around vents are ones we’ve mentioned quite a bit in tech tips and videos over the years. However, there are a few that we haven’t really talked about, particularly for fan […]

The condensate drain is the source of many a service call in Florida. A lot of the time, the problem is just a clogged drain; bacterial zoogloea (drain snot) loves humidity, and the all-aluminum coils don’t do us any favors. Other times, there are some clear drain design or installation flaws that present hazards to […]

 In this insightful podcast episode, the host delves into the crucial aspects of positive and productive client communication, drawing from his extensive experience in the residential air conditioning industry. He emphasizes the importance of setting the right tone, bringing energy, building trust, and adapting to different customer personalities when interacting with clients. The host […]