In Florida, there are not many gas furnaces—at least not as many as up north. Sometimes, we can look like real dummies compared to techs who work on them every day. One thing to know about 80% gas furnaces with cased evaporator coils is that you can often check the evaporator coil by removing the […]

This article detailing the three steps to deliver a trades education talk was written by David Richardson from NCI. David is an excellent educator with lots of public speaking experience under his belt, and he has shared some great tips to help people share their valuable trade knowledge. If you have any questions for him […]

There have been many adaptations of A Christmas Carol over the years, but it all started with a novella written by Charles Dickens in the 1840s. It was early in the Victorian Era, fresh off the heels of the Industrial Revolution. The British were reflecting on past Christmas traditions, like caroling, and exploring new ones […]

 In this insightful podcast episode, the host delves into the crucial aspects of positive and productive client communication, drawing from his extensive experience in the residential air conditioning industry. He emphasizes the importance of setting the right tone, bringing energy, building trust, and adapting to different customer personalities when interacting with clients. The host […]