Jesse Claerbout

It’s Friday at 6 PM. The schedule is clear, as far as you can tell. Other guys have been getting cleared right and left, so you call in standby. Five minutes pass. Ten minutes pass. You check in again, and sure as &%$#, there it is! You get sent across town to another call that […]

I was going through a recorded service meeting with the Kalos techs, and Bert shared something that has been rattling around in my head ever since. His team went digging through their callback data looking for patterns, and after stepping back and looking at it, one showed up that nobody expected: The newer techs were […]

Why is it called single-phase 240 when there are two opposing phases (or legs)? I wondered why we called two 120v opposing legs “single-phase 240” for years. Then someone pointed out to me that a typical “single-phase” pole transformer only has one power leg entering and two coming out. That freaked me out. How can […]

In today’s podcast, Bryan and Jesse talk about how technicians can have conversations about finances and money in the HVAC business. The first step for any successful business is to provide customers/clients with a product or service of value. However, there must be a balance between providing something of value to customers and providing excellent […]

Bryan talks with Jesse and Nathan about setting up dehumidification for residential equipment in general. They also discuss some of the required and recommended settings on an Ecobee thermostat. On typical single-stage residential equipment, dehumidification works based on CFM per ton. We control humidity by dropping the CFM across the indoor coil and extending runtime. […]

Ductless expert Jesse Claerbout talks about his best maintenance practices for ductless air conditioners and heat pumps. This episode is part 2 of the two-part series. (Listen to Part 1 HERE.) Ductless outdoor units tend to have clean condensing coils. The only real issues are grass clippings (and cottonwood, in some locations). which typically don’t […]