Have you ever noticed that the more you're required to speed up to get all your work done in a day, the more the cleanliness of your work vehicle suffers? Some techs won't clean their vans, no matter how slow or busy the schedule gets, but most of us prefer a clean and organized vehicle. […]

  The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]

I used to call PTCR devices a "Soft Start". I was wrong.

This short episode is a review of a list of installation reminders made by Kalos manager Jeff Crable. Kalos is doing a bunch of these installs for a commercial customer. Hopefully, the business leaders can take a few things from our checklist and help out their installers. Whenever we do an install for our large […]