Jaimie Jarvis is the HR director at Kalos Services and works closely with tradespeople to create policies that help them produce their best work in a safe environment. She has 14 years of experience in human resources.
First, let's state the obvious and clear the air a bit. The photo above is SUPER CHEESY! But this story is about three bad techs who don't know it, so a photo of three models clearly posing in clean clothes makes as good a proxy for a bad tech as anything else. First off, I'm not […]
Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]
When you walk up to a piece of equipment, you want to follow a process to ensure that you accomplish five things: #1 – You diagnose the fault correctly. #2 – If possible, you find the “why” of the failure. #3 – Find any other problems or potential problems with the system that can cause […]
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Jaimie Jarvis is the HR director at Kalos Services and works closely with tradespeople to create policies that help them produce their best work in a safe environment. She has 14 years of experience in human resources.
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