We’ve all probably been in this situation before (maybe in both people’s shoes at different points of our careers): A technician is on the job with their apprentice. The technician tells the apprentice where the probes go on the service ports and exactly what the superheat and subcooling are.  The apprentice’s eyes glaze over, and […]

Even if you're not a market refrigeration tech, we all know that the primary function of refrigeration is to keep food cool. Easy, right? Even though food storage sounds pretty simple, there are a lot of things we should keep in mind when we think about food safety and quality. There’s a lot more to […]

The summer is a season of opportunity for HVAC technicians, and by opportunity, I mean a super high volume of service calls with a greater chance of callbacks.  We’re based in Florida, so our techs have to deal with the combination of blistering heat and higher humidity. That combo can cause all sorts of problems: […]

David Holt with NCI returns to the podcast to discuss the evolution of HVAC training; we cover the past, present, and the possible future of training in the industry. In the past, we had a lot of hands-on training, whether it was one-on-one or in a traditional classroom setting. These learning practices remain beneficial today, […]

David Holt from NCI comes on the podcast to talk about airflow testing and its importance as a customer service tool for the HVAC trade. Charging and airflow are closely linked. Even though the charge may be correct, the system can't operate correctly if the airflow is off. For example, we can only get the […]