Corey Cruz

I need to warn you… The following list is the actual process we use at the company I own for our typical “standard” residential maintenance. I’m sure you will find some things you do differently. Take it for what it is, and I’m happy to get any feedback you may have. Residential Maintenance: Outside Residential […]

It’s Friday at 6 PM. The schedule is clear, as far as you can tell. Other guys have been getting cleared right and left, so you call in standby. Five minutes pass. Ten minutes pass. You check in again, and sure as &%$#, there it is! You get sent across town to another call that […]

I was going through a recorded service meeting with the Kalos techs, and Bert shared something that has been rattling around in my head ever since. His team went digging through their callback data looking for patterns, and after stepping back and looking at it, one showed up that nobody expected: The newer techs were […]

   This podcast features a lively discussion on expansion valves, particularly thermostatic expansion valves (TXVs or TEVs), with a panel of expert guests – Corey Cruz (a market refrigeration tech), Matthew Taylor (head of refrigeration service at Kalos), and Joe Shearer (with Precision Air Conditioning). The conversation kicks off by busting some common myths […]

Mike Klokus and Corey Cruz from Kalos come on the podcast to talk about drain cleaning. They discuss their tips and some best practices. Approximately 50% of the calls in the light commercial division have to do with drains, and drain cleaning is a common PM procedure. The procedure starts off when you pull the […]