Ben Reed

Condensate overflow prevention devices, or float switches, as they are often called, are such simple devices that you wouldn’t think there would be much room for controversy. In my experience, there are few areas of the trade where technician and installer preferences and opinions vary greatly. Let’s start with some float switch basics. Float (condensate) […]

I once heard someone say, and I have since repeated many times, that BTUs ride on the back of cubic feet of air (CFM). As I’ve learned more, I’ve come to the conclusion that the weight or mass of the air passing over the evaporator coil is far more important to understand both in terms […]

Callbacks are horrible. They kill the trade from every possible angle. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and overall less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you are no better than their cousin the maintenance man, or worse, […]

NOTE: If you cannot view the recording, the video may still be processing. The maximum wait time is 24 hours. We apologize for the delay and appreciate your patience.

In this podcast episode, Ben Reed from TZOA, a disruptive air technology brand, joins us to discuss the indoor air quality map and compass. We spend a majority of our lives indoors, so TZOA tries to improve IAQ in homes to keep us healthier. HVAC manages airborne chemicals, so indoor air quality ties right into […]