Disclaimer: “Ghost voltage” is a term used by techs to explain a phenomenon where they measure voltage they don't expect or when the voltage they see doesn't do the work they expect. More advanced techs know how to use the Lo-Z (low impedance) mode on their voltmeter if it has one to help eliminate this. […]

Old-timers always used to say that running plumbing and condensate drains wasn't rocket science because “water flows downhill.” While that may be true, water also floats in the air, goes uphill, and forces its way through concrete. Here is a look at some of the ways that water moves that impact building comfort and integrity. […]

Every contractor is different. I get that. We don't all need to do everything the same way or include the same services with repairs, but there are some “best practices” that can save you a lot of heartache before, during, and after you make a big repair. Catch It During Diagnosis Let's say you find […]

Andrew Greaves joins us again from AHR 2020. This time, he discusses what mentors and role models do in our trade and why they're important. Mentors are not just the grouchy senior techs who throw hammers at apprentices. Mentors have an active role in others' professional development; they spend a lot of time with their […]

Andrew Greaves comes on the podcast to give us a sneak peek into the life of a tool manufacturer. Andrew has worked in the field for a long time and has recently begun working for NAVAC. He currently works as a regional manager who oversees operations in 24 states; his main task is to establish […]

In this simultaneously heavy and lighthearted discussion, Bryan Orr and Andrew Greaves discuss ego, Dunning-Kruger, insecurity, and apprenticeship in the trades. In the early days, apprenticeships were quite different from the way they are today. One-on-one mentorship used to be a much more significant component of early apprenticeships, but that style of training is uncommon […]