These are two separate emails that I sent to our customers and staff in preparation for what could be a very hot Memorial Day weekend (2019). I'm sharing it here so that you can use parts of it in your business as you see fit. I hate seeing techs get beat up on hot holiday […]

Disclaimer: “Ghost voltage” is a term used by techs to explain a phenomenon where they measure voltage they don't expect or when the voltage they see doesn't do the work they expect. More advanced techs know how to use the Lo-Z (low impedance) mode on their voltmeter if it has one to help eliminate this. […]

Here's the first question: Does it really matter if the speed taps on a motor are run or common? Well, yes… sort of. In some cases, it helps to identify if you're dealing with an open winding or an open thermal overload. The thermal overload breaks common, but you will still read a path between […]