This tip was written by a 19-year service tech, Frank Mashione. Thanks, Frank. Here is a tech tip from the field that had stumped me. Luckily for me, I knew the right person to call to get back on track. This business has complained about heat calls for quite a while. I have heard other […]

There is almost nothing worse than creating something—or doing something you are proud of—and getting no feedback. Wait, I take that back. Putting your heart and soul into something and then getting negative or dismissive feedback can be worse. How many times have you emailed a quote, a design, or photos of something asking for […]

Nomenclature on HVAC/R equipment is a sequence of numbers and letters a manufacturer uses to speak directly to the technician. Lots of initial upfront information is handed to the technician by the manufacturer the moment the technician reads the nomenclature in the model and serial numbers. So, how do we make sense of these seemingly […]