I hear many techs complain about the finicky and ineffective nature of electronic leak detection—so much so that some claim that it is a waste of time altogether. We recently located a leak inside the fins of a ductless evaporator coil—pinpointed to an exact spot—using an electronic leak detector. For demonstration purposes, we took that […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

I just noticed this portion of the Carrier air handler sticker for the first time the other day. I'm like most techs; it's easy for us to ignore the great info posted right in front of us on the data tag. That's because so many of the notices contain info we are used to seeing. […]