We all know that the primary function of refrigeration is to keep food cool. Easy, right? Even though food storage sounds pretty simple, there are a lot of things we should keep in mind when we think about food safety and quality. There’s a lot more to storing food than sticking it in the fridge […]

There is a big move in residential and light commercial HVAC toward measuring static pressure regularly during commissioning, service, and maintenance. Don't get me wrong… Measuring static pressure is VERY important. The challenge comes in when techs begin taking measurements without understanding where to take them, what they mean, or worse: they use measurements as […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]