These are two separate emails that I sent to our customers and staff in preparation for what could be a very hot Memorial Day weekend (2019). I'm sharing it here so that you can use parts of it in your business as you see fit. I hate seeing techs get beat up on hot holiday […]

Have you ever noticed that the more you're required to speed up to get all your work done in a day, the more the cleanliness of your work vehicle suffers? Some techs won't clean their vans, no matter how slow or busy the schedule gets, but most of us prefer a clean and organized vehicle. […]

Why is it called single-phase 240 when there are two opposing phases (or legs)? I wondered why we called two 120v opposing legs “single-phase 240” for years. Then someone pointed out to me that a typical “single-phase” pole transformer only has one power leg entering and two coming out. That freaked me out. How can […]