There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

This article was submitted by Genry Garcia of Comfort Dynamics, Inc. It is the final part of his series on zonal pressure diagnostics. Thanks, Genry! Updated 3/4/2022 Picking up where we left off in part 2 of the series, we discussed how a pressure reading from an attached zone indicates only the ratio of the […]

This tip was written by HVAC Applications and Technical Specialist Dakota Brown. Thanks, Dakota! As a technician, it was always the same old story: Are you done yet? There was always pressure from the office—either from the dispatcher, service manager, or project manager—to get the job done and get it done quickly. When I became […]