There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

One of the most common parts to fail on a single-phase HVAC system is the run capacitor, so much so that we sometimes refer to junior techs as “capacitor changers.” While capacitors may be easy to diagnose and replace, here are some things many techs may not know: Capacitors Don't “Boost” the Voltage  A capacitor […]

Trigger Warning: This article isn't specifically about air conditioning, and it includes a markedly Christian worldview. If you would prefer that I  “stick with the A/C stuff, preacher boy,” then this is one you should skip—or not 🙂  Also, it's my birthday this week, so give me a pass.  Today, families all across the country […]