This tip was written by a 19-year service tech, Frank Mashione. Thanks, Frank. Here is a tech tip from the field that had stumped me. Luckily for me, I knew the right person to call to get back on track. This business has complained about heat calls for quite a while. I have heard other […]

At the time of the publication of this article, COVID-19 (coronavirus) is spreading across the world at an alarming rate, and many people have self-quarantined to help slow or stop the spread of the virus. These precautionary measures are prudent and responsible. However, with the increased amount of time people spend inside their homes, there […]

  I walked into a supply house the other day and looked at a “universal” expansion valve on the shelf. The friendly guy behind the counter saw me and walked over. After saying hello, he said: “That's a great valve; it's even balanced port.” Now, I am a bit of a troublemaker. I should have […]