This series of articles is written by senior boiler tech (and all-around swell guy) Justin Skinner. Thanks, Justin. There are quite a few different types of boilers out in the world. They come in all shapes, sizes, pressures, and types of fuel burned. I'm going to go over some of the more common ones, their […]

This picture is from a recent call I ran that clearly had an interesting past. It had a condensate pump to pump the water just a few feet up to a drain that went to a common drain. The “cleanout” after the trap is supposed to be a vent, not a cleanout, which means it […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]