As a leader, it’s healthy to take a step back and see if you’ve become “That Boss.” You know, the one who nobody wants to work for and who doesn't have a shred of self-awareness. I worked at a large corporation for 5+ years, and it was easy to tell which managers valued employees. It […]

Suction pressure, head pressure, subcooling, superheat, delta T. Taking all five of these calculations into account on every service call is critical. Even if you must do further diagnostic tests to pinpoint the problem, these five factors are the groundwork before more effective diagnostics can be done. I would also add static pressure as an […]

When I started in the field, I was a 17-year-old helper with one year of tech school under my belt. In other words, I knew nothing. As I've mentioned before, a few experienced techs took me under their wings at different stages, but the most influential was a guy named Dave Barefoot. For whatever reason, […]