First, let's give proper credit. Most of the best practices and tools for diagnosing ECM and X13 motors come from Regal/Genteq and their site, thedealertoolbox.com, and their app, The Dealer Toolbelt. Your best bet is to follow the practices shown there and use their TECInspect diagnostic tool shown below. Here is the general process to […]

I was walking around at the AHR conference today, and I stopped at the booth of a popular hard start kit manufacturer (especially popular with white-shirt sales techs). I listened to the guy behind the booth “training” some municipal maintenance techs on the use of his hard start kit. (To be fair, I actually think […]

When working in a business with people, you have two options: 1. Become bitter as you experience people, life, and issues. 2. Grow from experiencing people, life, and issues. I’m not proud to say it, but I realize now that when I started my business and had bad experiences, I would run to option #1 […]